Watch what you buy here,check your order for damage they think nothing of sending it out damaged had to change my review after talking with people that got screwed at this place wish I had talked to them first before I did my buying there if and when I get my order I won't. Be back to this place.
I didn't know that sales and service people like Charlie existed anymore. I truly can't say enough about him! Our family has bought all (at least a dozen) of our appliance from him for the last decade-- washers, dryers, refrigerators, stoves-- not only for our homes but also for several rental properties we own, some of which are in San Francisco. I wouldn't even consider buying an appliance anywhere else.
It was a pleasure as always doing business with this Hometown Store. Personnel are extra friendly & efficient. Top-notch! Questions always answered effectively. Products and appliances are up-to-date.
It always delights me to be able to refer people to him and so far not one has come back to me with anything other than rave reviews. I'm absolutely positive that the one star review here has a story behind it that makes him and the store faultless; you owe both to yourself and to him, to ask him outright for his side of the story.
Despite being the most hard-working, busy, nice guy I know, Charlie has ALWAYS been available to troubleshoot and go to bat for us. We've had some pretty thorny problems: a washer & dryer had to go up 45 stairs and fit into a door that really wasn't large enough so the whole frame had to be taken apart. He personally came the half hour distance to assess whether it really could be done. In another instance, a stove we bought from his store developed convex sides so the racks would no long sty in place and despite it being after the warranty period, he managed to convince the manufacturer to replace it.
Sears Hometown Store is a US Hardware Store based in Fallon, Nevada. Sears Hometown Store is located at 1430 W Williams Ave, Fallon, NV 89406, USA.
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